Privacy Policy

Pentel Privacy Statement
Pentel respects the privacy of our customers. We take precautions to ensure any information submitted to Pentel via our websites, and, or via e-mail is handled appropriately. Pentel knows that you have concerns about the use of information provided by you. This notice provides you with our Privacy Statement. This notice does not create a contract or legal rights in the user of the website. It is an expression of Pentel's policies concerning the use of private information provided by you. By visiting our web sites or sending e-mail communications to us, you are agreeing to and accepting the practices set forth herein:

Information Pentel Collects
Pentel receives and stores information you enter online at our websites when you log in, search, purchase products or communicate with customer service. We automatically receive and store certain types of information when you visit our websites. For example, like most websites, we use "cookies" (defined below). The type of information we collect may include your name, address, email address, telephone number, and credit card number(s).

Pentel's Use of Your Information
We use information in the file we maintain about you, and other information we obtain from your activities with Pentel. By visiting our website, you agree that we may use identifiable information about you to expedite order processing, improve our marketing and promotional efforts, to analyze site usage, and customize Pentel websites’ content, layout and services as well as usages described elsewhere in this Privacy Statement. These uses improve our websites and better tailor them to meet your needs.

Updating and Correcting Your Information

You have the ability to review and change the personally identifiable information that you have provided to us.  You may change your personally identifiable information at any time by linking to your account in accordance with instructions posted elsewhere on our websites.  We encourage you to update your personally identifiable information when it changes.  You may ask to have the information on your account deleted or removed.  However, because we keep track of past transactions, you cannot delete information associated with past transactions on the websites.  In addition, it may be impossible to completely delete your information without some residual information because of backups.

You may request deletion of personal information by e-mailing with your request. All requested deletions shall be processed within 72 hours. 

We Do Not Sell or Rent Personally Identifiable Information
As a matter of policy, we do not sell, license, rent, loan or otherwise transfer or provide any personally identifiable information about you to any third party except as we disclose to you under this Privacy Policy or as necessary to provide you with the products and services offered by us.

We Provide Information When Necessary to Prevent Fraud or Other Crimes
To protect you and other users of our websites, we may release account and other personal information when necessary or appropriate to comply with the law or to protect the rights, property or safety of our websites and our users. This may include exchanging information for fraud protection and to reduce credit card and other types of fraud. We will also provide information if required to do so by subpoena or other legal processes.

A cookie is a small file that a web server automatically sends to your computer when you browse certain websites. Cookies are stored as text files on your hard drive and contain information that identifies a user, for example: login or username, passwords, shopping cart information, preferences, and so on. When a user revisits a website, his or her computer automatically "serves up" the cookie, which establishes the user's identity, thus eliminating the need for the customer to reenter the information. Cookie technology also makes shopping cart technology possible. For example, when you select items that you intend to purchase in an online catalog, cookies make it possible for you to continue shopping and to "check-out" later. Most browsers have options allowing you to accept, decline or monitor cookies. If you elect to use these options, it will limit the range of features available to you on the websites.

Security is important to Pentel. While Pentel takes reasonable steps to prevent unauthorized access and use of your personal information, it is not a guarantor. Pentel is not responsible for the unauthorized use of said information by third persons or as a result of errors in transmission. Pentel does not expressly, impliedly, or otherwise warrant that we will prevent unauthorized access to your private information. Pentel shall not be liable for any damages arising out of or connected with the unauthorized access or use of personal information.

Of course, you must also protect against unauthorized use of your computer, passwords and credit card information. When using a shared computer, you should always decline to save sign-on information, including passwords, and should always sign-off when you are finished using that shared computer.

Pentel sponsors the International Children's Art Exhibition. In conjunction with that exhibition, we receive applications from children three to fifteen years of age.

We do not share the personal information provided in the application with third parties for marketing, solicitation or other uses. However, Pentel and/or the International Children's Art Exhibition may use the name and other information of prize winners and applicants for promotional or other purposes once the child's parent or guardian has signed the application and the work of art has been submitted to Pentel.

Sweepstakes, Contests and Promotions
We may offer sweepstakes, contests and other promotions (any, a "Promotion") that may require registration.  By participating in a Promotion, you agree to the terms, conditions or official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other recognizable aspect of persona in advertising, promotion or marketing associated with the Promotion.  If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.

Change of Terms
This privacy statement and any of its terms and conditions may be changed at any time and without notice.